CONTACT US

Tel: 540-602-7841

info@capitalbanner.com

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FAQ

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How do I place an order?



Its simple.  Just go to the product that you want and click on it to go to our simple to use designer.  Design your product and then just check out like you would anywhere.  No need to pay just yet.  Our design staff will look over your design to make sure it is perfect.  When it is, we will send an invoice.  Pay that securely online and we will get your item right into production

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Payment and Shipping



We accept paypal and all major credit cards.  You can pay your invoice securely online.  All invoices will include applicable sales taxes as well as shipping charges.   We use Fed Ex or UPS depending on your product

Returns & refunds



Warranty:(For low wind conditions.) There is no expressed warranty for Banner products or 
hardware except for manufacturer defects. The Banner products are for indoor or outdoor use 
and are subject to the hazards of the environment, including acts of nature. These Banners 
have a typical life span of 3-4 months if displayed 24 hours a day, depending on weather 
conditions. We will NOT warranty for bent poles AFTER installation. Life span of all 
products may be extended by bringing products in at night and/or during high winds or stormy 
conditions. Manufacturing defects are evaluated on a case-by-case basis.  

The customer will approve the final proof before printing.  Capital Banner is not responsible for errors including spelling or phone numbers.  It is the responsibility of the customer to insure that all information is correct

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